SharePoint intranets are a productivity tool, helping employees do their job. Post-pandemic they must support the new ways of working and be employee-focused to remain relevant and useful.
Organisations had been embracing new ways of working long before the pandemic. But the last couple of years have supercharged the pace and scale of those changes.
The most obvious change is the rise of remote and hybrid models. The mix of employees working in the office or at home is in constant flux. However, the increase in time away from the office has also seen a reprioritisation of employee well-being and engagement.
Perhaps surprisingly, the technology to enable hybrid work has performed remarkably well. Organisations have been able to cope with the sudden increase in employees working remotely. The shift to virtual meetings and online chat in Microsoft Teams or Slack has been largely painless - perhaps because that's how many of us engage outside of work anyway.
But this is the bare minimum. To truly meet the changing demands of modern ways of working, your SharePoint intranet needs to get more employee-focused.